Terms of Service
Last updated: December 2024
Table of Contents
Acceptance of Terms
By accessing and using TeqBot's services, you accept and agree to be bound by the terms and provision of this agreement.
Service Description
TeqBot provides AI-powered customer support solutions, including chatbot creation, knowledge base integration, and conversation management tools.
User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Requirements:
- Provide accurate registration information
- Maintain account security
- Notify us of unauthorized access
- Use the service in compliance with applicable laws
Acceptable Use Policy
You agree not to use our services for any unlawful or prohibited activities.
Prohibited Activities:
- Violating laws or regulations
- Infringing intellectual property rights
- Distributing malware or harmful content
- Attempting to breach security measures
- Harassing or abusing other users
- Using the service for spam or fraud
Intellectual Property
TeqBot retains all rights to our platform, while you retain rights to your content. You grant us a license to use your content to provide our services.
Data Processing
By using our services, you consent to our processing of your data as described in our Privacy Policy and for the purpose of providing AI-powered support services.
Service Availability
We strive to maintain high availability but cannot guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect service availability.
Billing and Payments
Subscription fees are billed in advance. You are responsible for all charges incurred under your account.
Billing Terms:
- Fees are non-refundable except as required by law
- We may change pricing with 30 days notice
- Accounts may be suspended for non-payment
- You can cancel your subscription at any time
Termination
Either party may terminate this agreement at any time. Upon termination, your access to the service will cease, and we may delete your data according to our retention policy.
Disclaimers
Our services are provided 'as is' without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
Limitation of Liability
TeqBot's liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages.
Governing Law
These terms are governed by the laws of London, UK. Any disputes will be resolved in the courts of London County.
Contact Information
For questions about these Terms of Service, contact us at teqbot@teqani.org or through our support channels.
Questions About Our Terms?
Our legal team is here to help clarify any questions about our terms of service.
Contact Legal Team