Security
Your data security is our top priority
99.9%
Uptime SLA
AES-256
Encryption Standard
SOC 2
Type II Certified
Security Overview
Security Overview
TeqBot implements enterprise-grade security measures to protect your data and ensure the integrity of our AI-powered customer support platform.
Data Encryption
All data is encrypted both in transit and at rest using industry-standard encryption protocols.
- TLS 1.3 for data in transit
- AES-256 encryption for data at rest
- End-to-end encryption for sensitive communications
- Regular encryption key rotation
Infrastructure Security
Our infrastructure is built on secure, scalable cloud platforms with multiple layers of protection.
- Multi-region data replication
- DDoS protection and mitigation
- Network segmentation and firewalls
- Intrusion detection and prevention systems
- Regular security patches and updates
- 24/7 security monitoring
Access Controls
We implement strict access controls to ensure only authorized personnel can access your data.
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Principle of least privilege
- Regular access reviews and audits
- Secure API authentication
- Session management and timeout
Security Monitoring
Our security team continuously monitors for threats and vulnerabilities.
- Real-time threat detection
- Automated security alerts
- Incident response procedures
- Security event logging and analysis
- Vulnerability scanning and assessment
- Penetration testing
Compliance Standards
TeqBot adheres to industry-leading security and privacy standards.
- SOC 2 Type II certified
- GDPR compliant
- ISO 27001 aligned
- CCPA compliant
- HIPAA ready (Enterprise plans)
- Regular third-party security audits
Data Protection
We implement comprehensive data protection measures throughout the data lifecycle.
- Data classification and labeling
- Secure data backup and recovery
- Data loss prevention (DLP)
- Secure data deletion
- Data residency controls
- Privacy by design principles
Incident Response
We have a comprehensive incident response plan to quickly address any security issues.
- 24/7 security operations center
- Automated threat response
- Incident classification and escalation
- Customer notification procedures
- Post-incident analysis and improvement
- Regulatory reporting when required
Security Reporting
We believe in transparency and provide regular security updates to our customers.
- Annual security reports
- Compliance certifications
- Incident notifications
- Security best practices guides
- Vulnerability disclosure program
- Bug bounty program
Security Contact
For security-related inquiries or to report vulnerabilities, contact our security team at teqbot@teqani.org.
Security Questions or Concerns?
Our security team is available to address any questions about our security practices.