Help Center

Everything you need to get the most out of TeqBot

Getting Started

Learn the basics of setting up and using TeqBot

Creating Your First Chatbot

Step-by-step guide to building your first AI chatbot

5 min read

Uploading Knowledge Base Documents

How to add documents and content to train your AI

3 min read

Customizing Your Bot's Appearance

Personalize your chatbot to match your brand

4 min read

Integrating TeqBot on Your Website

Add the TeqBot widget to your website in minutes

2 min read

Features & Functionality

Explore TeqBot's powerful features and capabilities

Understanding AI Model Tiers

Learn about Basic, Standard, and Premium AI models

6 min read

Human Takeover & Live Chat

How to seamlessly transition from AI to human support

4 min read

Analytics & Performance Tracking

Monitor your chatbot's performance and user satisfaction

5 min read

Website Scraping & Auto-Updates

Keep your knowledge base current with automatic scraping

3 min read

Troubleshooting

Solve common issues and technical problems

Bot Not Responding Correctly

Troubleshoot AI response accuracy issues

4 min read

Widget Not Loading on Website

Fix integration and loading problems

3 min read

Knowledge Base Upload Errors

Resolve document upload and processing issues

2 min read

Performance & Speed Issues

Optimize your chatbot for better performance

5 min read

Advanced Usage

Advanced features for power users and developers

API Integration Guide

Build custom integrations with TeqBot's API

10 min read

Custom Webhooks & Automation

Set up automated workflows and notifications

8 min read

Multi-language Support Setup

Configure your bot for multiple languages

6 min read

Enterprise Security Features

Advanced security and compliance configurations

7 min read

Frequently Asked Questions

Need More Help?

Can't find what you're looking for? Our support team is here to help.

Live Chat

Chat with our support team in real-time

24/7

Email Support

Send us a detailed message

Response within 2 hours

Video Call

Schedule a screen-sharing session

Business hours