Privacy Policy
Last updated: December 2024
Table of Contents
Introduction
At TeqBot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered customer support platform.
Information We Collect
We collect information you provide directly to us, information we collect automatically when you use our services, and information from third parties.
Personal Information
- Name and contact information
- Account credentials
- Payment information
- Communication preferences
Usage Data
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Performance and error logs
Content Data
- Documents and files you upload
- Chat conversations and messages
- Bot configurations and settings
- Analytics and performance data
How We Use Your Information
- Provide and maintain our services
- Process transactions and payments
- Send important notifications
- Improve our platform and features
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances outlined in this policy.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.
Your Rights
- Access your personal data
- Correct inaccurate information
- Delete your data
- Export your data
- Opt-out of communications
- Object to processing
Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits.
Contact Us
If you have questions about this Privacy Policy, please contact us at teqbot@teqani.org or through our support channels.
Questions About Our Privacy Policy?
We're here to help. Contact our privacy team for any questions or concerns.
Contact Privacy Team